1. General Policy

We strive to deliver the best possible service to our clients. Refunds are considered only under specific circumstances as outlined in this policy.

2. Eligibility for Refunds

Refunds may be issued if the service has not been delivered as agreed or if there is a verified technical issue that we are unable to resolve.

3. Non-Refundable Services

Once a service has been successfully delivered or completed, it is generally non-refundable. This includes completed digital services, consultations, and support sessions.

4. Cancellation Policy

Clients may request a cancellation before the service has started. Approved cancellations may be eligible for a partial or full refund depending on the situation.

5. Processing Time

If a refund is approved, it will be processed within 5–10 business days through the original payment method.

6. Chargebacks

Initiating a chargeback without contacting us first may result in suspension of services. We encourage clients to contact us to resolve any issues.

7. Changes to Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page.

8. Contact Us

If you have any questions regarding our refund policy, please contact us at support@sintuwali.site.